Closing an invoice with a loss
Do you have an invoice you won't get paid for? Here is how to end it with a loss in Conta.
Do you have an invoice you won’t get paid for? Here is how to end it with a loss in Conta.
When your customer does not pay for himself, you can terminate the invoice at a loss. How to do it in Conta:
Go to the invoice list and press «invoice details» next to the invoice you want to close with a loss. Note that the invoice must be past due in order for you to close it at a loss.
![](https://hjelp.conta.no/wp-content/uploads/sites/35/2024/07/Skjermbilde-2024-07-10-133728.png)
Select WRITE OFF WITH LOSS.
Remember that there are strict rules for when it is permissible to close an invoice at a loss.
![](https://hjelp.conta.no/wp-content/uploads/sites/35/2024/07/Skjermbilde-2024-07-10-133834.png)
Select the date for when you want to end the invoice and confirm by pressing YES, CONTINUE!.
You should choose a date in the VAT period you are in, so that you receive the correct VAT. Normally today’s date is used because it is today that it is established that the money has been lost, but you can also choose the date your customer went bankrupt.
The invoice has now been closed with a loss. If you keep accounts in Conta, it is automatically posted in your accounts.
Kravia continues the collection
If you have sent the invoice to debt collection, Kravia can continue the collection even after the invoice has ended with a loss. It is then still possible for the customer to make amends and you will be paid for your product or service.